Dok-Chat Logistics Communication Software
Dok-Chat™ Logistics Communication Software
Dok-Chat is a secure, cloud-based logistics communication software with an automated, real-time text messaging system for seamless communication between the logistics office and carriers to help improve shipping and receiving efficiencies. There are no downloading or app requirements to use Dok-Chat, resulting in ease-of-use for carriers.
Create the Ultimate Customer Experience
Integrate Dok-Chat as a feature of Dok-Vu® for access to a robust platform with the tools needed to effectively manage the flow of traffic for manufacturing and distribution sites.
Communication Made Easy
Simplify your interactions and get carriers back on the road quicker with Dok-Chat's 2-way messaging for carrier check-in, dock assignment, carrier instructions and load status.
Dok-Chat Features and Benefits
- Carriers can opt in and receive real-time communication from the shipping and receiving office on dock assignment and load complete.
- Customized and automated messages prompting logistics personnel to enter information before communicating in real-time with carriers.
- Cloud-based with no downloading or app requirements. Within a few texts, carriers can opt in and receive real-time communication from the shipping and receiving office.
Automated and Real-Time Messaging
- Logistic personnel have the ability to chat with multiple carriers without giving away a personal phone number.
- Simplified electronic check-in process, eliminating the need to leave the truck cab or shipping office to interact- ideal for social distancing protocols.
- Access to a robust platform with full visibility into the loading dock and yard, while simplifying logistics communication processes with Dok-Chat.
Integrate with Dok-Vu